Frequently Asked Questions
Have a question? We've answered the most common ones below. If you need anything else, our support team is always happy to help.
Where do you ship?
We proudly ship to customers in many countries worldwide.
Shipping availability may vary depending on your location, but if your address is available during checkout, we can deliver to you.
How long does shipping take?
Orders are typically processed within 1–2 business days.
Delivery times vary depending on the product and destination. You'll receive a confirmation email with tracking information as soon as your order ships.
How do I track my order?
Once your order has been dispatched, we'll send a tracking number to the email address used during checkout.
You can use this tracking number to follow your package until it arrives.
Is shipping free?
Yes. Every order includes free shipping—no minimum purchase required.
What is your return policy?
We offer a 30-Day Money-Back Guarantee.
If you're not completely satisfied with your purchase, simply contact us within 30 days of delivery. We'll help guide you through the return process.
Please note that returned items should be unused and in their original condition whenever possible.
Are your products authentic?
Absolutely.
We work with trusted manufacturers and suppliers to offer quality products that meet our standards for performance, reliability, and value.
How do you choose the products you sell?
At Home Standard, we believe everyday essentials shouldn't come with premium price tags.
Rather than offering thousands of products, we carefully select practical home goods that deliver excellent value, dependable quality, and thoughtful design—so you can shop with confidence knowing you're getting more for your money.
Can I cancel or change my order?
If your order hasn't entered processing, we'll do our best to make any requested changes or cancellations.
Please contact us as soon as possible after placing your order, as orders cannot be modified once they've shipped.
What if my item arrives damaged?
While uncommon, shipping damage can occasionally happen.
If your order arrives damaged, contact us within 7 days of delivery with your order number and a few clear photos of the item and packaging. We'll resolve the issue as quickly as possible.